Privacy Policy

Cradick Retail LLP is committed to the privacy of our website visitors. The following sets out how we treat your personal information.

Why information is collected

Personal information collected at our site is regulated by the UK Data Protection Act. This information may be used to provide a service requested by you or by replying to an enquiry made by you and also for direct marketing by Cradick Retail LLP only. This means that we will, from time to time, send you property information or newsletter via email or postal communication that we believe will be of interest to you. We do not pass on your name or details to any third parties for the purpose of their own direct marketing. We may however disclose information required by law or in connection with any legal proceedings or to defend our legal rights.

Type of Information Collected

A register of visits to, and use of our website, such as IP address, browser type, length of visit and number of page views. Also registration information in order to receive marketing details from ourselves, ie name, company, email address, postal address & telephone number. Any other information you choose to send us.

Your Rights

You have the right to opt out of unwanted direct marketing campaigns under the Data Protection Act. If you gave consent to receive direct marketing campaigns & wish to opt out at a later date you can do so in writing by contacting Cradick Retail, Longford House, 19 Mount Ephraim Road, Tunbridge Wells, Kent TN1 1EN or by email to

You also may instruct us to provide you with any personal information we hold about you.

Email address

From time to time we may send you email relating to Cradick Retail LLPs services. We use open tracking to measure the success of our email campaigns. Open tracking works by embedding a tiny invisible graphic to the bottom of the HTML email you receive. Each time the email is opened the open-tracker graphic is downloaded from a server. It is what we use to track opens. This only works if “view images” is turned on or if you choose to download images.

You can prevent open tracking if your email application is set to block images. To get HTML emails to render correctly for your application or browser you should add Cradick Retail to your address book or safe senders list.

All of the marketing emails you will receive from Cradick Retail will include the option to unsubscribe.


Cookies are simple text files stored on your computer that websites use occasionally to remember settings and other data that helps the website function property. Most cookies are set by the website itself (1st party cookies). All 1st party cookies set by this website are non-intrusive, and do not save any personal information. Cradick Retail respects your online privacy and we do not use cookies to collect any personal data about yourself. If you wish to turn off all cookies, please visit All About Cookies for more information about how to configure your browser to do this.

Google Analytics

This website utilises Google Analytics to count visits and this service saves certain cookies to your machine. These cookies do not collect any personally identifiable information about you, but please read more in the Google Analytics Cookie Policies.

Third Party Websites

Our website contains links to other websites. We are not responsible for the Privacy Policies or practices of third party websites.

Security of Personal Data

We will take reasonable precautions to prevent loss, misuse or alteration of personal information. However data transmission over the internet is characteristically unsecure & we cannot guarantee the safety of such transmission.

Policy Changes

Cradick Retail LLP reserve the right to make changes to this policy at any time by posting a new version to our web site.

Updating Information

Please let us know if the personal information we hold on you needs to be corrected or updated.


If you have any questions about this privacy policy or treatment of your personal data, please write to us by email or post.